Serving Greater Puget Sound since 1998
Dear Master’s Dry Carpet Cleaning customer
It has been Lovely Serving at Your Feet these past 20 years. Like all things there will be a time for change and for Master’s Dry Carpet Cleaning our time is here. We have had the opportunity to serve so many amazing people with amazing stories. It has been such a pleasure to get to know each of our clients and their stories. We have turned many of our clients into friends. After all we have followed people through many new homes, new puppies and kittens, marriages, downsizes, and helped welcome new babies into families and now those babies are attending college. Yes we do serve an awesome group of people but more than that we have had those long term relationships long enough for children to be born, grow, and attend college in the time that we have known the family. We have also had the opportunity to serve some leading businesses. Many who are LEED certified. People have suggested to us to sell the business after all we have been very successful only serving repeat and referral customers about 90% of our 20 years. I have a question for that idea… How do you sell a friend? Some of our adult children have considered taking on the business. They know these families and businesses, they understand the concept of service that we have operated under, to always give more than the contracted job entails and it will be returned to you some way sometime. The problem is that they have dreams of their own and we do not want to handicap them. As with our clients, our friends, and with our children we always want the best for them.
Due to my health (mostly) it is time for us to retire. Master’s Dry Carpet Cleaning has been on top of the world Serving at the Feet of our amazing customers but now it is time to turn our attention to our own futures. We have been happy to give without reservation to our clients; however I have some health issues that are beginning to make it more difficult to serve in a way that you, our customers and clients receive 110% or more. We are expecting a long and prosperous live for ourselves and our customers. We are now taking care of ourselves before disaster happens.
Tom and Julie Boardman
Co-Owners Master’s Dry Carpet Cleaning